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How to Read Your Power Bill

Sample Bill1. Account Number – This number is used to identify your account.
2. Account Name – Your account is listed under this name
3. Rate – Indicates the rate schedule applied to the service location
4. BC (Billing Cycle) – We have nine billing cycles. This number determines when your meter is read and when your account is billed.
5. Telephone Number – This is the telephone number that we have listed on file for your account. If this number is incorrect, please call and let us know. It is very important that you have the correct phone number listed for your account, particularly when reporting a power outage.
6. Service Address – The location where service is provided.
7. Meter – The number assigned by the manufacturer that appears on the front of your meter base at the service location.
8. Reading – Indicates the kWh reading from the previous month compared to the kWh reading for the present month
9. Service – Indicates the number of days in your billing period. This number may vary slightly from month to month.
10. Multiplier – The multiplier is programmed into the meter. Your kWh readings are multiplied by this number to calculate the total kilowatt/hour usage.
11. KWH – (Present Meter Reading – Previous Meter-Reading) x Multiplier = kWh usage. Your kWh usage is applied to the rate to determine your monthly bill.
12. Dollar ($) Amount – The first amount listed in this column is the cost for your electric service.
13. Itemized Listing of charges – Other costs, like taxes, are included in your monthly bill. If you participate in Operation Warm or Operation Round-Up, or if you have additional services such as Power Protection, a yard light, or a heat pump contract, the monthly bill amounts will be listed here.
14. Comparisons – A quick reference table of your current and past bill amounts to help you identify trends in your usage. The table includes the number of days for each particular service period. It also calculates the average cost of electricity for your home per day. A bar graph shows your electricity use over the last 13 months.
15. Due Date – This the date that your payment is due in our office.
16. Billing Date – This is the date that your bill was created and mailed
17. After Due Date – This the amount owed if your bill becomes delinquent. There is a 5 percent late fee charged on all kWh not paid by the due date.
18. Messages – The information in this area changes periodically as we promote different products and services. It often includes important information about your bill, so be sure to read your bill thoroughly each month.