**ACCOUNT NUMBERS NOW HAVE A 3 DIGIT ENDING. WHEN MAKING AN ONLINE PAYMENT, YOU WILL NOW NEED TO ADD AN ADDITIONAL ZERO BEFORE THE FINAL NUMBER. FOR EXAMPLE, AN ACCOUNT LISTED 1234-01 WILL NOW BE 1234-001.
Daily maintenance will be performed on the online payment site from 10:30 p.m. – 12:01 a.m. each day and will unavailable for making payments. We apologize for any inconvenience this may cause.
With Online Bill Pay you will be able to view your bill, pay your bill, and make needed changes to your Cherokee Electric account information.
Prior to creating an online bill pay account you must:
- Have an updated email address on file with Cherokee Electric
- Have an updated phone number associated with your electric bill
- Create a username and password
Call Cherokee Electric today to update your information and get your online bill pay account set up. Office hours are Monday – Friday from 7:30 a.m. to 4:30 p.m. Contact us at (256) 927-5524 or toll free at 1-800-952-2667.