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Report an Outage

If you are a Cherokee Electric Cooperative member and you experience a power outage, please notify us by telephone so we can make every effort to restore your service as soon as possible. Land line telephones are not normally affected by power outages.

Keep in mind that, depending on the size of the affected area, there could be dozens or even hundreds of members trying to call. Please be patient with busy signals and keep trying. Our service department needs to know the full extent of the outage.

You can call Cherokee Electric Cooperative’s service department at 800-952-2667 or 256-927-5524.

Please be prepared to provide the account number, name and phone number associated with your account. Your meter number would also help us identify your location.